1. Price and consent before payment
Before any charge, checkout must show the item or plan, total price, currency, payment timing, merchant or payee, renewal terms when applicable, and the refund rule that applies. You authorize only the charge shown on that checkout. Stripe processes card details; VAULTmeet does not store complete card numbers.
2. VAULTmeet subscriptions
VAULTmeet Host is $99 per organization per year and includes VAULTmeet Live. Standalone VAULTmeet Live is $49 per organization per year and does not include Host. Both are annual-only plans with no public free tier. A paid subscription renews automatically once each year at the price disclosed at checkout until it is canceled. Any trial, complimentary term, discount, or future price change must be shown before consent. You may cancel through the billing portal before the renewal date; cancellation stops the next renewal and access continues through the already-paid term unless the checkout says otherwise.
Subscription charges are nonrefundable after the paid term begins except for duplicate or unauthorized charges, a material failure to provide the purchased service that VAULTmeet cannot reasonably cure, or when law requires a refund. Contact us promptly so we can investigate.
3. Meet entry fees
The Meet Host is the seller responsible for the meet entry and event. The Host may optionally accept VAULTmeet-facilitated online payments through Stripe Connect or direct payments such as cash, check, or an external payment service. VAULTmeet does not verify a direct payment; the Host must confirm it after receiving it.
When the separately accepted Entry Fee Processing Addendum and commercial workflow are active, VAULTmeet deducts a 4% platform fee and Stripe's actual payment-processing cost from Host proceeds. Those Host costs are not added to the family's entry fee as separate surcharges. The family's checkout shows the published entry fee plus applicable sales tax before payment. The 4% fee and automatic entry-tax workflow remain disabled until their documented activation gates pass.
The Meet Host sets the entry fee and meet-specific refund policy and is responsible for cancellations, postponements, relocation, weather decisions, withdrawals, eligibility decisions, and event delivery. The app must show that policy before payment and on or with the registration record. A Host cannot use a policy to avoid a refund required by law.
Unless a more participant-friendly policy is shown, a canceled meet with no rescheduled participation option is refundable for the entry amount actually received, less only a fee that was separately disclosed as nonrefundable and is lawfully retained. A postponement or material relocation is handled under the displayed Host policy and applicable law.
4. Refund method and timing
Approved card refunds are returned to the original payment method. Banks and card networks control when the credit appears. Offline payments and refunds must be handled by the Host and recorded accurately. Test-mode payments do not move real money and are not real purchases.
Under the selected online-payment policy, a full or partial entry refund also returns the corresponding 4% VAULTmeet platform fee to Host proportionally. If Host lawfully retains all or part of the entry fee under the refund or withdrawal policy shown before payment, the corresponding 4% platform fee is also retained. Stripe determines whether any payment-processing cost is returned. Under the test settlement model, VAULTmeet absorbs the proportional Stripe cost that Stripe does not return for a completed refund; it is not re-debited from Host. A failed or pending provider adjustment is not reported as completed.
5. Taxes and reporting
One More Try Software LLC is registered in Texas as a marketplace provider. For an activated facilitated transaction for which VAULTmeet is legally responsible for marketplace tax, checkout calculates and adds the applicable tax, and VAULTmeet collects, reports, and remits it. Tax is not Host proceeds. The Host must provide accurate event, seller, location, price, and exemption information and remains responsible for tax outside VAULTmeet's legally assigned marketplace duties. Taxability or an exemption varies with the Host, event, jurisdiction, and facts; VAULTmeet does not state that every entry fee is taxable or exempt.
Host Finance separates gross entry fees, tax collected, refunds, the 4% platform fee, actual Stripe cost when available, transfers, and Host net. Stripe remains authoritative for processing charges and bank payouts. VAULTmeet provides marketplace tax records and certification as required, and each party must keep its own supporting records for the legally required period. Exports assist reconciliation; they do not calculate income tax, determine taxable profit, replace Stripe or government records, or promise tax filing for Host.
6. Disputes and contact
Contact the Meet Host first for an event-entry refund and VAULTmeet for a subscription or platform billing issue. Nothing here limits a right to dispute an unauthorized or incorrect charge. Billing questions may be sent to [email protected] with the meet or plan name and transaction date; do not email card numbers.
Legal operator for VAULTmeet subscriptions: One More Try Software LLC.